Frequently Asked Questions
Everything renters usually ask before their first paddle. Don't see your question here? Send it through the contact form and we'll answer.
Choose a rental option, pick one day or a date range, select your adult and/or kid boards, and pay online. Your confirmation, assigned kit number(s), and our Sedro-Woolley pickup address arrive right away. For security, lockbox codes are emailed once pickup is within 24 hours. At the rack, enter the code, grab your gear, and take the boards to any lake you like. Timed rentals return at the end of the selected slot. Full-day and multi-day rentals must be returned by 12:00 PM the day after the last rental day, regardless of pickup time.
Adult kits include an inflatable stand-up paddle board (10'6"), adjustable paddle, ankle leash, and a pump. Kid kits include a kid-size board, adjustable paddle, US Coast Guard–approved life vest, ankle leash, and a pump. Boards are stored inflated during the season, so most renters never need the pump. Choose adult and/or kid boards when you book.
If we cancel rentals for weather (sustained high wind, lightning, or unsafe conditions), we'll email you and fully refund your booking. If your own plans change, contact us at least 24 hours before the rental begins and we'll refund or reschedule you.
No. Local lakes like Big Lake and Clear Lake are calm, and stand-up paddle boarding is beginner-friendly. Most first-timers are comfortable within 15 minutes. Keep the leash on, and start on your knees until you find your balance. Kid kits include a life vest. Wear it.
Timed rentals are due at the end of the selected time slot. Full-day and multi-day rentals are due by 12:00 PM the day after the final rental day, regardless of pickup time. Your booking summary, confirmation page, and email all show the exact return date and time. Late returns can block the next renter, so call us as soon as you know you may be delayed. Normal wear is expected and covered; damage from misuse may be billed at repair cost.
Yes. The booking page lets you rent several boards in one order, as long as that many are free for the selected time or date range. Each board comes with its own assigned kit and code, delivered together when the lockbox-code window opens. For parties or events larger than what's bookable online, contact us or call (360) 389-3611.
Still Have Questions?
Easiest way is a quick call. We're happy to talk through conditions, group plans, or first-timer nerves.